Privacy policy

Privacy policy


We only collect personal data in cases where it is relevant to us, and we will only collect personal data if it is relevant to your activity at KOMPAS Hotel Aalborg.

When collecting, processing and using your personal data, we always comply with all relevant legal regulations.

We will only retain your personal data for as long as we are either under a legal obligation to do so or as long as it is relevant for the purpose for which it was collected.

When you visit this website, we collect information about you, your computer and your behaviour on the website. We use this data in connection with marketing and optimisation of the user experience. By visiting and using this website, you consent to this cookie policy and the collection of information about you.

Information we collect
KOMPAS Hotel Aalborg collects and processes your personal data when you do the following:

Visit our website
Sign up for our newsletter
The data controller
The data controller for the collection, processing and use of your personal data on is:

KOMPAS Hotel Aalborg
Østerbro 27
9000 Aalborg, Denmark
CVR no. 35802916

Processing basis and purposes
We collect your general contact information such as name and address in order to deliver the product or service you have purchased from us. We collect your email address in order to send you an order confirmation and a delivery confirmation.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send you a newsletter. You can subscribe and unsubscribe to the newsletter at any time. All newsletters also contain an unsubscribe link. If the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.

Your data (except your email address if you have consented to its processing for the purpose of receiving offers) will be deleted 5 years after you have received your product or service.

Other recipients of personal data
We do not sell your personal data to third parties and we do not transfer your personal data to third countries.

We use external companies as suppliers to deliver our services in the best possible way. These external suppliers are data processors and in some cases process personal data in connection with their provision of services to us. Our data processors only process personal data according to our instructions and in accordance with the legal requirements for data processors.

We have entered into data processing agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights
As the data subject, you have a number of rights that we must ensure fulfilment at all times. You have the right to request the following from us:

  • To access and correct/modify your personal data
  • To have personal data deleted
  • You also have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data or if you want us to restrict the processing of your personal data, you can also send us a request to our e-mail address

Updated on 28 June 2024

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